From grid to growth, powering our Governorate.
Nama Dhofar Services is the operating spine of the Dhofar economy, keeping homes cool through the Khareef, water flowing to every wilayat, and the Salalah giga-projects on schedule. That spine is getting smarter with AI.
Three utilities. One promise of reliability.
Nama Dhofar Services delivers integrated, safe and sustainable electricity, water and wastewater services across the Governorate, with a strong focus on continuity of supply.
Reliable and safe electricity solutions for homes, businesses and industry, from connections to tariff design.
Explore servicesSafe, high-quality water supply with a commitment to resource sustainability and efficient community service.
Explore servicesIntegrated and sustainable wastewater management that protects the environment and improves quality of life.
Explore servicesDhofar's utilities are more than service, they are national infrastructure.
Powers the Salalah Free Zone, port, desalination plants and the giga-tourism projects shaping Oman Vision 2040.
Reliable electricity, water and wastewater for residential, commercial, industrial and governmental accounts across all wilayats.
Integrating utility-scale solar on the Najd plateau, coastal Khareef wind and storage on the path to a low-carbon grid.
GCC interconnection and cross-border data flows expand market reach and operational resilience.
A reliable utility is the precondition for every Vision 2040 outcome.
Salalah Free Zone, the Port of Salalah, hotel & tourism corridors, fisheries cold-chain and desalination all rest on continuous, low-carbon power and safe water. Nama Dhofar Services translates national strategy into kilowatt-hours, cubic metres and, increasingly, intelligent decisions per second.
- Economic leverage
Each percentage point of grid and NRW efficiency compounds across industry, tourism and exports.
- Resource sovereignty
Domestic operations and resilience reduce exposure to global supply and climate shocks.
- Sustainability built-in
Reuse, leak intelligence and renewable integration lower carbon per kWh and per m³.
The world runs on 30,000 TWh.
Dhofar runs on ~3.
Small in volume. Outsized in transformation pressure. Electricity, water and wastewater are the operating spine of a Governorate that is industrialising, urbanising and decarbonising on the same network, at the same time.
The scale is small. The shift is enormous.
Global electricity is roughly 30,000 TWh. The Sultanate consumes around 35–40 TWh; Dhofar's share is a few TWh and a few hundred MIG of water, under 0.02% of the world.
But scale is not the headline. The headline is transformation density: a Governorate rebuilding its energy mix, its desalination footprint and its sewer network, on the same crews, at the same time.
Centralised. Fuel-based. Predictable.
Variable. Distributed. Multi-vector.
The 2050 net-zero scenario inverts the mix across all three utilities:
- SolarUtility-scale PV across Najd plateau, midday-heavy
- WindCoastal monsoon corridors, intermittent, seasonal
- BatteriesSubstation-edge storage smoothing the Khareef peak
- Desal+ReuseSea-water RO and treated effluent reuse as a new water vector
Variability moves from the demand side to the generation and supply side. Decisions multiply.
From deterministic to probabilistic.
- · Dispatch on schedule
- · One answer per hour
- · Human-led optimisation
- · Stable margins
- · Dispatch on probability
- · Distributions per minute
- · AI-led optimisation
- · Risk-priced operations
World-class layers, but they are layers.
Each is best-in-class. None of them, individually or together, decides.
The data is here. The decisions are still human.
The missing piece is a decision layer, one that closes the loop between signal and action across electricity, water and wastewater at machine speed.
Observe → Predict → Optimise → Execute.
Predictive simulators are the utility's intelligence engines.
Simulators are not dashboards. They are the decision layer: predictive twins that run thousands of futures, price risk, and recommend the next best action, across dispatch, leak repair, pump scheduling, treatment, customers and tariffs.
- → Real-time + scenario-based decisioning
- → Connects AMI, SCADA, GIS, SAP into one loop
- → Replaces meetings with measurable trade-offs
The business case writes itself.
We have built the digital utility. Now we must make it think.
The systems are in place. The data is flowing. The forecasts are real. What remains is the layer that turns all of it into decisions per second, continuously, accountably, at the scale a transforming Dhofar demands.
From digital infrastructure to decision intelligence.
Generative AI is the next compounding layer on top of Dhofar's existing utility stack.